How we communicate is so important, no matter what job you do. It is near impossible to not have to communicate in some way or another. But how we communicate can be very different. The words we say are only 7% of what people hear, 38% is our tone or volume, and 55% is non-verbal, which takes place? in your facial expressions and gestures.
Continue reading “Unspoken language and communication in a multi-cultural/multi-technological world Part 1”